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 Villa and Apartment Rentals 
Costa del Sol, Spain Costa del Sol, Spain

Terms and conditions

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For our offer of £50 deposit the remaining sum of the full deposit (30% of the total rental cost) will be required by the end of February 2005, with full and final payment due six weeks before your arrival.

All other terms and conditions listed below also apply

Booking Terms and Conditions

Acceptance of a booking will be made upon receipt of the deposit or full payment if booking is made six weeks or less before arrival and a completed booking form.

With the signing of the booking form the client accepts these terms and conditions and agrees to pay the balance at least six weeks before arrival. ( a copy of our terms and conditions is available by fax, email or post) please ensure you have a copy

If the balance is not received at least six weeks before arrival and proof sent to us then Quality Care Rentals reserve the right to cancel the booking 

  • Quality care reserve the right to change the accommodation originally stated if the need arises to one of the same standard or value or above.. If you the client wishes to change your accommodation once the deposit has been received then no refund will be given due to administration charges. A new deposit will be required for the new accommodation chosen.
  • If on or after your day of arrival you wish to change your accommodation no refund will be given and full payment for the new accommodation will be required
  • If the client cancels the booking after the deposit has been paid no refund will be given.
  • If cancellation arises after full payment has been made the following terms apply.
  • Where a doctor’s certificate can be provided the maximum amount will be returned which is 80% # Please note up to 80% only can be returned on these grounds due to costs incurred #
  • If cancellation occurs once full payment is made no refund will be given.
  • Quality care can NOT be held responsible for any problems that arise in the accommodation such as electricity failure, hot - cold water supply failure, air conditioning etc, but will endeavor to rectify the situation as soon as possible
  • If any damage occurs during your stay you the client will be held liable and your deposit with held or legal action taken against you to reimburse the owner if damage is not repaired or paid for.
  • All guests can not formerly Check in before 3pm on day of arrival, Unless prior arrangements have been made
  • All guests must vacate the property by 10am unless prior arrangements have been made.
  • Any guests arriving after midnight will be charged for the previous day unless you agree not to enter the property before 3pm or unless prior arrangements have been made.
  • Accommodation is booked for the number of people stated on the booking form.  If any alteration is to be made to this number Quality care MUST be informed.
  • Quality Care or the owners of any property will not be held responsible for any accidents that may occur to adults or children under any circumstances.
  • There is a charge of 10 euros per person payable on arrival towards cleaning and laundry costs.
  • Holiday insurance.  It is your responsibility to take out holiday insurance. Quality care can not be held responsible in any way for customers who choose not to take out adequate insurance. Quality Care can not be held responsible for personal injury or personal loss due to theft from the rental property.
  • Special requests. These must be put in writing detailing precisely the nature of the request. Under no circumstances can a special request ever be guaranteed. Some times special arrangements need to be made to
  • APARTMENT & VILLA POOLS & CLEANS
  • Most of our apartments & villas either have a communal pool or private pool. All pools are cleaned regularly however we cannot be held responsible for dust or dirt entering swimming pools between cleans. We also cannot be held responsible for the temperature of a pool as the majority is unheated. Some private villas do benefit from heating, for these villas there maybe an extra weekly charge applied for heating. Heating a pool is optional and will be offered at the time of booking. However, it is your responsibility to request heating of the pool should this option be required. The weekly rental cost for your property does not include daily cleans or maid service. Your property will be clean upon arrival and unless otherwise requested will not be cleaned until your departure. 
  • Damage deposit. Credit card details will be held against this deposit. This should be charged separately from the rental money.  Claims against the deposit will only be made in the event of any damage caused other than that of normal wear and tear or if abnormal cleaning is required.
  • If damage does occur during your stay please inform Quality care rentals as soon as possible so the problem can be rectified.
  • The Company does not accept responsibility for losses, additional expenses, inconvenience or distress due to delays in road or air services, quarantine, sickness, strikes, war or threat of war, weather conditions, riots and civil strife, terrorist activity, natural disaster, industrial disputes, government action, airport regulations, technical problems due to transport, or any other matter whatsoever over which the Company has no control.
  • Building work and the resulting noise from the site may occur at any time during the season. Obviously this is beyond the control of the Company. Unfortunately we do not receive any advanced notice of when work will begin as it is carried out by third parties whom we have no control. Whilst we assure you of our best endeavors to minimize the inconvenience, we regret we cannot pay any compensation or otherwise accept liability in this case.
  • accommodate handicapped and / or disabled clients. It is very important that      we are told in plenty of time before the client’s arrival. The full nature of the    disability and whether any special requirement is needed. We can not accept    liability for unsuitable or in adequate accommodation in these circumstances. 

 

 

Please Print a copy for your records

Click Here to Go to our Booking Form

*Please note all who book through Quality Care Rentals are bound by our terms and conditions, please make sure you have read and agree with the above*

*Quality Care Rentals can not be held responsible if clients do not read and understand the above terms and conditions*

 

All Prices are subject to change without Prior notice

Send mail to qualitycarerentals@europe.com with questions or comments about this web site.
Copyright © 2003 Quality Care Rentals
Last modified: 16/06/2005